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Privacy Policy

Last updated: December 2025

In Nutricity, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.

Upon accessing or using the site nutricity.com.br, do you agree with the terms of this Privacy Policy.

1. Information We Collect

We collect information in various ways to provide, improve, and personalize your shopping experience.

a. Personal Information

When you visit or make a purchase on Nutricity, we may collect information such as:

  • Full name, billing address, shipping address, and contact information (email and phone)
  • Payment information (processed securely by third-party payment intermediaries)
  • Login credentials for the account (if you create an account)
  • Order and Purchase History

b. Automatically Collected Information

When you use our website, some information is automatically collected, including:

  • IP address and device information
  • Browser type and version and operating system
  • Visited pages and browsing time
  • Source website or search engine

These data help us understand user preferences and improve the overall website experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Recognize you when you return to the site
  • Save cart items and user preferences
  • Analyze website traffic and usage patterns
  • Display relevant ads

For more information, please see our page About Cookies.

2. How We Use Your Information

We use the collected information for:

  • Process and deliver your orders
  • Communicating with you about orders, products, or promotions
  • Improve our website, services, and product portfolio
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations and protect our rights

With your consent, we can also send promotional emails about new products, special offers, or updates.

3. Information Sharing

We do not sell or rent out your personal information.

We can only share your data with trusted third parties, including:

  • Payment processors for secure transactions
  • Logistics and delivery companies
  • Marketing and analytics providers (such as Google Analytics)
  • Legal or regulatory authorities, when required by law

All third parties are required to protect your information and use it exclusively for the agreed purposes.

4. Data Security

We adopt appropriate technical and organizational security measures, including encryption and secure protocols, to protect your personal data.

However, no transmission or data storage system is completely secure. Although we make every reasonable effort to protect your information, use of the site is at your own risk.

5. Your Rights and Choices

According to applicable legislation, including the General Data Protection Law (LGPD), you may have the right to:

  • Access, correct, or delete your personal data
  • Revoke previously granted consents
  • Request a copy of the information we keep about you

To exercise your rights or update your preferences, contact us by email [email protected].

To unsubscribe from promotional emails, use the link “Unsubscribe” present in our messages.

6. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, including order processing, compliance with legal obligations, and dispute resolution.

7. Links to Third Parties

Our website may contain links to third-party websites.

Nutricity is not responsible for the privacy practices or the content of these external sites. We recommend that you read the privacy policies of these third parties before providing any personal information.

8. Privacy of Minors

We do not intentionally collect personal data from individuals under the age of 18.

If you believe a minor has provided personal information to Nutricity, please contact us immediately so that we can take the necessary measures.

9. Changes in this Policy

We can update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any update will be published on this page with the current review date updated.

10. Contact

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Nutricity Brasil

📧 E-mail: [email protected]

🌐 Website: https://nutricity.com.br