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Terms of Service

Last updated: December 2025

Welcome to Nutricity (“Nutricity”, “us”, “our”, “Gofinch”).

Upon accessing or making purchases in nutricity.com.br or on any affiliated website of Nutricity (collectively, the “Platform”), you agree with these Terms of Service (“Terms”). Read carefully before using the Platform.

1. General Information

Nutricity operates online stores that offer selected health, wellness, and nutritional supplement products in various regions, including Brazil through the nutricity.com.br.

These Terms apply to all users and visitors located in Brazil.

All products and content on the site are exclusively intended for people 18 years old or older.

Nutricity may update or modify these Terms at any time. Continued use of the Platform after any such modifications constitutes acceptance of the updated Terms.

2. Acceptance of Terms

By using nutricity.com.br, creating an account or placing an order, you agree to comply with these Terms and the following policies:

  • Privacy Policy
  • Cookie Policy
  • Shipping and Delivery Policy
  • Refund and Return Policy

If you disagree with any part of these Terms, you must immediately stop using the Platform.

3. Platform Usage

Do you agree to:

  • Use the Platform only for legal and legitimate purposes
  • Do not practice fraudulent, misleading, or harmful activities
  • Provide accurate, complete, and up-to-date information when registering or placing orders
  • Do not interfere with the operation, security, or performance of the Platform

Nutricity reserves the right to restrict, suspend, or terminate access to the Platform in case of violation of these Terms.

4. Product Information and Health Warning

The product information provided on nutricity.com.br is supplied just for informational purposes.

The products from Nutricity do not aim to diagnose, treat, cure, or prevent diseases, in accordance with applicable regulatory standards.

Consult a qualified healthcare professional before using supplements if you:

  • Is pregnant or breastfeeding
  • Having pre-existing or chronic medical conditions
  • Using prescribed or over-the-counter medications

Nutricity and Gofinch are not responsible for adverse reactions resulting from improper use, excessive consumption, or failure to follow product instructions.

5. Orders, Prices, and Payments

  • All prices on nutricity.com.br are displayed in Real (BRL).
  • Prices may be changed without prior notice.
  • Placing an order constitutes a purchase proposal, which will only be accepted after the order is confirmed and sent.

Nutricity can cancel or refuse orders in the following cases:

  • Stock unavailability
  • Fraud suspicion
  • Price errors or product information

The customer must provide accurate billing and payment data.

Payments are processed securely through trusted payment methods, both national and international.

6. Shipping and Delivery (Brazil)

Orders placed on nutricity.com.br follow our Shipping and Delivery Policy applicable to Brazil.

Delivery deadlines may vary depending on:

  • Delivery address
  • Carrier or courier service
  • Weather conditions or external factors
  • Logistics or operational procedures

Nutricity is not responsible for delays resulting from factors beyond its control.

7. Returns and Refunds

All return or refund requests must comply with our Refund and Return Policy, which includes:

  • Eligibility Requirements
  • Return Procedures
  • Conditions for sealed or opened products
  • Refund processing deadlines

Due to the nature of supplements, some products may not be eligible for return after opening.

8. Intellectual Property

All content from nutricity.com.br — including text, images, logos, graphics, product descriptions, and digital materials — is the property of Nutricity / Gofinch or its licensors.

It is prohibited to copy, modify, reproduce, or distribute any content without prior written authorization.

9. Links to Third Parties

The Platform may contain links to third-party websites for user convenience.

Nutricity and Gofinch do not assume responsibility for:

  • Third-party content
  • Accuracy of information
  • Privacy practices
  • External Policies

The use of third-party services is at the user’s own risk.

10. Privacy and Cookies

The use of nutricity.com.br is governed by our:

  • Privacy Policy
  • Cookie Policy

By continuing to browse or use the Platform, you agree to the data collection and usage practices described in these policies.

11. Limitation of Liability

To the fullest extent permitted by Brazilian law, Nutricity and Gofinch shall not be liable for:

  • Indirect or consequential damages
  • Loss of revenue, profits, or data
  • Health problems resulting from the misuse of products
  • Unauthorized access to the user account
  • Delays or interruptions caused by external factors

Nutricity’s maximum liability, under any circumstances, shall be limited to the value of the product in question.

12. Applicable Legislation

These Terms are governed by laws of the Federal Republic of Brazil.

Any disputes shall be resolved before the competent Brazilian courts, in accordance with applicable legislation.

13. Contact

For questions about these Terms, orders, or services from Nutricity, contact:

Nutricity Brasil – Customer Support

📧 E-mail: [email protected]

🌐 Website: https://nutricity.com.br

⏱ Response time: 24 to 48 business days